dōTERRA Social Media Academy FAQs
What is the dōTERRA Social Media Academy course?
The dōTERRA Social Media Academy course is a 30-day social media training course. The course teaches social media marketing principles, as well as how to use the dōTERRA Social tool. It includes videos, exercises, and quizzes to help you to apply the principles you are learning.
How do I sign up for the dōTERRA Social Media Academy course?
To sign up for the dōTERRA Social Media Academy course, go to the course home page by following this link: https://europetraining.doterra.com/
You will need to create an account with Teachable to access the course, or if you have an existing account, log in.
If I have already purchased the US version of this course, but wish to have access to the EU version, do I need to pay for this course again?
If you purchased the US Social Media Academy course on training.doterra.com, you would have received an email with a coupon code to access any of the different language courses available on dōTERRA Europe Training. Please do not share your unique code. You will have a year from the date you received the code to use it. If you have not received the email with the code, please email [email protected] with your purchase confirmation email.
Does the course support languages other than English?
The video content and accompanying quizzes are translated into the following languages:
Videos are produced in English only. To access translated video subtitles, select your language from the CC (Closed Captions) icon in the bottom right corner of the video.
Please note that this is a European edition of a USA-based course adapted in accordance with Europe guidelines.
How do I complete the course?
This course is automatically released one day at a time for 30 days. Each day must be completed chronologically by viewing at least 95% of the videos and passing the quizzes with at least 80%.
If you enrolled on 24 March 2022 and decided to begin the course on 30 March 2022, you are able to access Days 1–7 of the course. From Day 1, you will need to watch 95% of the videos and get at least 80% on the quizzes to progress to Day 2.
After the first 30 days, you will have unlimited access to work through the course in chronological order, at whatever timescale works for you.
How much does the dōTERRA Social Media Academy course cost?
50 €(excluding VAT). Please be aware that the VAT rate will vary by country.
As part of the launch of the European dōTERRA Social Media Academy course, we have an exclusive offer from 21 March – 30 June 2022. If you sign up by 30 June 2022 and complete the course by 31 December 2022, you will receive 50 Points to your account to be redeemed for free product!
When will the points appear in my account?
Please allow up to 35 days from the date you complete the course for the points to appear in your account.
How long do I have to use the points?
Points will expire a year from the date they appear in your account.
Do I have to complete the course by a certain date to receive the points?
To be eligible to receive the points, you must have completed the course by 31 December 2022.
Is there a deadline to sign up for the launch offer?
Yes. You must sign up on or before 30 June 2022.
If I would like to request a refund, what do I need to do?
To request a refund for the course, contact [email protected]. Please note that not all requests will be granted.
Will I still have access to the dōTERRA Social Media Academy course after I’ve completed it?
Yes. Once you have purchased and completed the course, you have full and unlimited access to the content indefinitely! Review specific days, topics, or even take the entire course over again.
Who can access the dōTERRA Social Media Academy course?
Anyone in Europe can purchase and complete the dōTERRA Social Media Academy course; please note that it’s available in English with subtitles in German, Romanian, Hungarian, Italian, French.
Who should I contact if I have other questions?
For assistance with the dōTERRA Social Media Academy course, please email [email protected]. Please note that a response may take up to two business days.
Do you need to sign up for dōTERRA Social if you want to do the dōTERRA Social Media Academy course?
No, you can do the dōTERRA Social Media Academy course without signing up to dōTERRA Social. dōTERRA Social is a platform that will help you create and schedule content and it will be mentioned several times throughout the course, but signing up is not necessary for you to be able to complete the dōTERRA Social Media Academy course.
What is dōTERRA Social?
dōTERRA Social is a social media tool that can help you to create graphics, manage your social media accounts, and monitor your social media analytics. To learn more about dōTERRA Social visit: https://get.promorepublic.com/doterra-social/
How do I sign up for dōTERRA Social?
You can use your dōTERRA login credentials to sign up to dōTERRA Social. Head to https://social.doterra.com/, insert your dōTERRA ID and password and you are ready to go. Use the 14-day free trial (no credit card needed) to get familiar with the platform and explore the thousands of photos and templates available for Europe on the “Post Ideas” tab.
Who should I contact if I have other questions?
For assistance with the dōTERRA Social platform, please email [email protected]. Please note that a response may take up to two business days.